Frequently asked questions

Quick answers about our trips, booking and your account. Can’t find your answer? Email info@yourtraveltribe.de

About Travel Tribe

What is Travel Tribe?

Travel Tribe is a growing community for outdoor experiences. We organize trips that start in Berlin, so you can leave the city noise behind and meet like-minded people. 🌲 Read more on the About page.

Who is it for?

Mostly people in Berlin between 20 and 40: young professionals, expats and outdoor lovers. Many come alone, and beginners are welcome unless a trip says otherwise. Our trips are for adults: you need to be 18 or older to join, and you confirm this when you book.

Who organizes the trips?

Aditya P. founded Travel Tribe in March 2023 as a Meetup group and organizes the trips. Every trip page shows who is hosting it. More organizers may join later.

Trips & what to expect

What kinds of trips do you offer?

Day trips close to Berlin, weekend trips in Germany, and later multi-day adventures in Europe. We also hold community gatherings such as meet-ups, dinners and restaurant visits. 🥾 See what is coming up on the Trips page.

How big are the groups?

Small: usually 12 to 18 people, so trips stay friendly and social.

Do I need to be fit or experienced?

Every trip page shows a difficulty level (Easy, Moderate or Challenging) and the details. Beginners are welcome unless the trip says otherwise, and the pace is relaxed.

Can I come alone?

Yes, very much. Many people join alone, and walking side by side is an easy way to meet people. 🤝

How do we get to the trip?

Day trips usually go by regional train with the Deutschlandticket. The ticket is not included unless the trip page says so. The meeting point is on each trip page.

What is included in the price?

Food and drinks are not included in any trip unless the trip description says so. Everything that is included is listed on the trip page under “What’s included” and “Not included”.

What happens if the weather is bad?

Most trips go ahead in light rain, so please dress for the weather. If the weather is dangerous (for example storms, official weather warnings or extreme heat), we may move or cancel the trip. If we cancel, you get a full refund. We let you know by email and in the WhatsApp group.

Can I bring a friend, my partner or my dog?

Yes. You can book up to 2 spots in one booking: you and one friend (your friend doesn’t need an account). Dogs and other pets are welcome on day trips, but the owner is fully responsible for their pet, including any train ticket for it. For multi-day trips it depends on the accommodation, so please ask us first. 🐕

Booking & payment

How do I book?

Pick a trip on the Trips page and click “Book”. Log in or create a free account; you come straight back to the booking form. Choose 1 or 2 spots (you and one friend; for 2 spots we ask your friend’s name) and confirm that you are 18 or older. For paid trips, pay by PayPal or bank transfer and click “I have paid”: we confirm your booking within 24 hours. Free trips are confirmed right away.

How do I pay?

For paid trips you pay the full price up front by PayPal or bank transfer. Put your booking reference (e.g. TT-0042) in the payment note, and send PayPal as “goods and services”. Then click “I have paid” on the payment page.

When is my spot confirmed?

Paid trips: we check your payment by hand and confirm within 24 hours. Free trips are confirmed right away. Please do not rely on a spot until you have the confirmation.

What do I get after booking?

A confirmation email (with an invoice for paid trips), a private “Your booking” page, and the link to the trip’s WhatsApp group (if the trip has one). Joining the group is optional. On your booking page you can also see who is coming.

Is there VAT on the price?

No. Travel Tribe is a small business (Kleinunternehmen), so no VAT is charged (§ 19 UStG).

Are there free trips?

Sometimes. Free trips need no payment and are confirmed right away. If you can’t make it, please cancel so someone else can take your spot.

Waiting list & interest

The trip is sold out. What can I do?

Join the free waiting list (you need to be logged in, like for booking). If a spot opens up, we contact you in order of sign-up: for paid trips with a link to pay, for free trips your spot is confirmed directly. Please do not pay before we offer you a spot.

What does “I’m interested” mean?

Some trips are announced before booking opens. Click “I’m interested” to leave your first name and email; no account needed. It is not a booking and costs nothing. We email you when booking opens (and, if you are still interested, when only a few spots are left).

Cancellation & refunds

Can I cancel my booking?

Yes, with the button on your personal booking page (link in your booking email) or in My account. Free trips and unpaid bookings are cancelled instantly. Details: booking terms.

Do I get a refund if I cancel a paid trip?

Each trip’s cancellation rules are written in its description. We review every request for a paid trip individually and answer by email. Your spot stays reserved until then.

What if Travel Tribe cancels the trip?

Then you get a full refund.

How fast are refunds paid?

Refunds are sent within 24 hours, at the latest within 3 working days, once approved.

Membership & account

Do I need an account?

Yes, to book a trip or join a waiting list you need a free account. Sign up with your email (or with Google, where the button is shown), then book. Your friend doesn’t need an account. Clicking “I’m interested” on a trip that isn’t open yet works without an account. Your account shows your past and upcoming trips, and you can delete it any time under My account. Bookings and invoices are kept for 10 years because the law requires it.

Who can see my profile?

Nobody except you and the team. Other guests of the same trip only see your first name and last-name initial (e.g. “Anna K.”) on the “Who’s coming” list. If you prefer not to be listed, email info@yourtraveltribe.de.

Photos, safety & privacy

Will there be photos and videos?

Yes, photos and videos may be taken on trips and shared on Instagram and on this website. If you don’t want to appear, tell the host on the day. If you want something removed afterwards, email info@yourtraveltribe.de and we remove it quickly. 📸

Is it safe? What about my health?

Everyone takes part at their own risk. Please tell the organizer about any health issues before the trip. Read the notes at the bottom of each trip page. Travel Tribe does not provide insurance for participants, so we recommend having your own health, accident and personal liability insurance.

What do you do with my data?

Only what is needed to run your booking: your name, email, gender, number of spots, your optional phone number and, if you book for two, your friend’s name. We do not sell or share your data and use only necessary cookies (no tracking, no ads). See the privacy policy for details.

Contact

How can I reach you?

Email info@yourtraveltribe.de or message us on Instagram: Travel Tribe. For a booking question, please include your booking reference (e.g. TT-0042). More on the Contact page.

Where can I see what’s new?

Follow Travel Tribe on Instagram for trip videos and announcements, and check the Trips page. 🌄

More trip videos and news: Follow Travel Tribe on Instagram